![]() Please feel free to leave a comment if you need further assistance. Learn everything you need to know about online invoicing and payments, from payment terms to past due invoice letter templates. You can also consult your accountant for help. You can refer to this article: Void a transaction in another period. The transaction is now voided.įor the second step, clear the transaction on the register. Example: If the transaction you want to void is a bill payment, debit the bank account then credit accounts payable. ![]() Enter the accounts in reverse based on the printed transaction journal.In the Journal date field, enter the date you want to show the transaction as reversed.Keep selecting the Print (printer) icon until you get to the Print page.Select More, then select Transaction journal from the pop-up menu.You can restore the transaction without any problems since it's still on record.įirst, you can void the transaction using a journal entry. In QuickBooks Online, instead of removing the transaction, you can record a reversing entry to void a transaction in another period. Please keep me posted on your results with this here, the Community has you covered. For more information Invoices, click here. 4) Check the invoices you want to mark as paid. It will cancel the effect of the original transaction and ensures your accounts are accurate. To do this: 1) Click on the Plus icon, and then select Receive Payment. ![]() Please make sure that you posted a reversal for the transaction. Thanks for posting to the Community, an invoice payment will cause the account out of balance. However, if the issue persists, please send me a screenshot for me to further check it here in my end. To ensure this doesn't happen again, it's a good idea to clear the cache of the browser you're using. If it works, then your main browser may have too much historical data from previously visited websites which slows down internal processes and causes this kind of behavior. Once able to open a private browser, kindly repeat the steps I've provided above.
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